Order Contact

How long will it take to have my order in my hands?

Products are shipped from Utah and can be delivered anywhere in the U.S. Design time depends on when materials are received. Printing/Processing Time: 1-4 Business Days

Please note these are not guaranteed turnaround times, but estimates based on our experience.

Shipping
  • Standard Shipping: FedEx Ground® (3-5 Business Days after Processing) - FREE with purchase of Guest Book!
  • Rush/Express Shipping: FedEx 2Day® (2 Business Days after Processing) - $8.00
  • Special Rush Shipping: FedEx Overnight (1 Business Days after Processing) - $20.00
Extras
  • Rush Fee - 10% on Order

Can I track my shipping?

Yes. All AKD Wedding orders show up in your account, and we'll tell you if your order is being processed, printed, or has been shipped.

We'll email you a tracking number when your Love Story has been shipped. You can use this on the FedEx's web site to keep a close eye on your order in transit. If you've lost it, you can find all the information in the "Order History" section of "Your Account".

I need my order delivered sooner, can I pay extra for faster shipping?

We do offer an Express shipping option, and have a 10% fee to expedite the design of your Love Story. In special circumstances, we can arrange for Overnight shipping, too.

What days do you send out orders?

Every weekday, Monday thru Friday (also known as "business days" or "working days").

Do you deliver to where I live?

We deliver anywhere in the United States. All of our deliveries are sent via FedEx. We have two shipping options to choose from: Standard, Rush, and Overnight.